AGB
General
These terms and conditions are of use of belly-labs.com web service (referred to hereinafter as the Service Provider) owned by Bellylabs Oy (referred to hereinafter as the “we” “us” or “our”).
We reserve the right to make changes to our webshop and these Terms and Conditions at any time by posting on this website, without any other notice. By accessing or using any part of the site, you agree to be bound by these terms and conditions.
Contact details (no returns to this address):
Bellylabs Oy
Veneentekijäntie 12
00210 Helsinki
FINLAND
FI2818331-2
Ordering
Ordering is possible online at any time and does not require registration. After placing the order, you will receive order confirmation email.
Service Provider reserves the right to reject any order in its sole discretion.
Online store is intended for private individuals, vat taxes are included where applicable.
Customer Responsibilities
The customer warrants to the Service Provider that the information he/she provides during the ordering process (and any notification of change of such information) is true and correct.
Prices
Payments are made in euros (€), the final price is shown at the checkout after selecting your destination country. You can always change the currency according to your location.
Our shop includes VAT (Value Added Tax) percentage in European Union (EU) as Service Provider is based in Finland. All our EU customers will pay the same price no matter the included VAT percentage.
The recipient from non-EU country is liable for all import duties, customs and local sales taxes levied by the destination country.
Payments
Payments are delivered via trusted partners in Shopify Payments and PayPal. We accept credit cards and PayPal payments.
Delivery
Free shipping in North America is handled by UPS, USPS, Ontrac, FedEx or DHL. Parcels are shipped within 24 hours from ordering on week days. Shipping on average takes 2 to 5 business days.
Free shipping in Europe is handled by GLS. Parcels are shipped within 24 hours from ordering on week days. Shipping on average takes 2 to 5 business days.
Free shipping in the UK is handled by RoyalMail. Parcels are shipped within 24 hours from ordering on week days. Shipping on average takes 2 to 4 business days.
We offer free shipping. Express shipping available.
Damaged Shipments
In the unlikely event that the shipment is faulty or damaged, contact us immediately at hello@belly-labs.com and we will get things sorted. Please take pictures of damaged shipment and notify the courier bringing you the package that it has been damaged.
Cancellation and Returns
Returns are accepted 14 days from the delivery. Unfortunately, when your order has entered the shipping process, cancellation of the shipment or changes to the order (e.g. amount of products or the shipping address) are no longer possible. However, you can cancel the purchase for 14 days after the order date, and once your order arrives, return unused products within 14 days of delivery to receive a refund. However, we can charge shipping and handling fees if your order is already processed and cannot be cancelled anymore. Shipping and handling fees will be reduced from the final amount refunded to you. You will get your refund after we receive your return on cancelled order.
You can return new, unused product within 14 days from the delivery at your own cost. Please contact our customer service if you want to cancel or return your order: hello@belly-labs.com
PLEASE NOTE that refusing the delivery, not paying the customs fees, or not picking up the delivery is not accepted as a return.
Copyright / Intellectual Property
All the content on this website is protected by international copyright laws. Everything on this website, including images, drawings, sound, graphics and text, is protected by worldwide copyright and other proprietary laws and treaty provisions. Service Provider grants you a limited license to access and make personal use of this site, and not to download, except where specifically invited (as user instructions), nor to duplicate, sell or modify, any portion of this site without express written authorization from the Service Provider.
Jurisdiction and Settlement of Disputes
These Terms and Conditions will be interpreted, construed and enforced in all respects in accordance with the laws of the Republic of Finland. Any contractual disputes are primarily settled through negotiations, in other cases disputes are settled at the Helsinki District Court, Finland.
Questions about the Terms and Conditions should be sent to us at hello@belly-labs.com
Last updated February 1, 2024
