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Terms and Conditions

Terms and Conditions

These terms and conditions are of use of web service (referred to hereinafter as the Service Provider) owned by Bellylabs Oy (referred to hereinafter as the “we” “us” or “our”).
We reserve the right to make changes to our webshop and these Terms and Conditions at any time by posting on this website, without any other notice. By accessing or using any part of the site, you agree to be bound by these terms and conditions.

Contact details:
Bellylabs Oy
Veneentekijäntie 12
00210 Helsinki

Ordering is possible online at any time and does not require registration. After placing the order, you will receive order confirmation email.
Service Provider reserves the right to reject any order in its sole discretion.
Online store is intended for private individuals, vat taxes are included.

The customer warrants to the Service Provider that the information he/she provides during the ordering process (and any notification of change of such information) is true and correct.

Payments are made in euros (€)  or US Dollars ($), the final price is shown at the checkout after selecting your destination country. You can always change the currency using currency changer at the footer.
Our shop includes VAT (Value Added Tax) percentage in European Union (EU) as Service Provider is based in Finland. All our EU customers will pay the same price no matter the included VAT percentage.
For orders outside the EU, please note that the order total price does not include possible taxes and duties. The recipient from non-EU country is liable for all import duties, customs and local sales taxes levied by the destination country.

Payments are delivered via trusted partners Stripe and PayPal. We accept credit cards and PayPal payments.

Delivery methods are by GLS, DHL, Posti and Omniva. GLS Euro Parcel with tracking is used within Europe and it delivers orders to home or postal office. DHL Express Worldwide deliveries with tracking are used for the rest of the world e.g. United States.

Estimated shipping time for GLS is 2–6 business days in Europe and for DHL 2–8 business days for global deliveries.

Delivery costs vary depending on the shipping destination and are stated for each order at the check-out.
We offer free shipping for orders of 2 or more tests.

You can cancel your order for 14 days after the order date. However, we can charge shipping and handling fees if your order is already processed. Shipping and handling fees will be reduced from the final amount refunded to you. You will get your refund after we receive your return on cancelled order. You can return new, unused product within 14 days from the delivery at your own cost. Please contact our customer service if you want to cancel or return your order: [email protected]

All returns are shipped to: Bellylabs Oy, Veneentekijäntie 12 A, FI-00210 Helsinki, FINLAND.

In the unlikely event that the shipment is faulty or damaged, contact us immediately at [email protected] and we will get things sorted. Please take pictures of damaged shipment, and also notify the courier bringing you the package that it has been damaged.

All the content on this website is protected by international copyright laws. Everything on this website, including images, drawings, sound, graphics and text, is protected by worldwide copyright and other proprietary laws and treaty provisions. Service Provider grants you a limited license to access and make personal use of this site, and not to download, except where specifically invited (as user instructions), nor to duplicate, sell or modify, any portion of this site without express written authorization from the Service Provider.

These Terms and Conditions will be interpreted, construed and enforced in all respects in accordance with the laws of the Republic of Finland. Any contractual disputes are primarily settled through negotiations, in other cases disputes are settled at the Helsinki District Court, Finland.

Questions about the Terms and Conditions should be sent to us at [email protected]

Updated 28.12.2022